Privacy Policy
The Unhinged Medal-orium | Owner: Sharron Watts
Last Updated: May 13, 2026
1. Data Collection & Retention
We collect and process personal data to fulfil orders and provide website functionality.
| Category | Purpose | Retention Period |
|---|---|---|
| Orders | Contract fulfilment & delivery. | 6 years (legal requirement for HMRC records). |
| Contact Form | Responding to enquiries. | Duration of the enquiry resolution. |
| Server Logs | Security and error monitoring. | Rolling 30-day retention. |
2. Cookies & Local Storage (PECR Compliance)
In accordance with the UK Privacy and Electronic Communications Regulations (PECR), we disclose the following technologies used on this site:
| Name | Type | Purpose | Duration |
|---|---|---|---|
| auth_session | Cookie (httpOnly) | Secure admin login session. | 8 hours |
| um_basket | localStorage | Remembers basket items between visits. | Until cleared by user |
| Meta / Facebook | Third-Party Cookies | Set by the Facebook Page Plugin for social integration. | Variable (set by Meta) |
3. International Data Transfers
We use third-party services (Meta for social plugins and Stripe for planned payments) that are based in the United States. Where data is transferred outside the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- The use of Standard Contractual Clauses (SCCs) approved for use in the UK.
4. Your Rights
Under the UK GDPR, you have the following rights:
- Access & Portability: Right to receive your data in a structured, machine-readable format.
- Rectification: Right to correct inaccurate data.
- Erasure: Right to be forgotten. Note: this does not apply to order records required for HMRC compliance during the 6-year retention window. See our Data Deletion Instructions for step-by-step guidance.
- Objection: Right to object to processing based on legitimate interests.
To exercise any of these rights, please email hello@unhingedmedals.co.uk.
5. Policy Changes
We may update this policy from time to time. Any changes will be notified by updating the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
© 2026 The Unhinged Medal-orium.
Complaints can be lodged with the ICO: ico.org.uk / 0303 123 1113.